Picatic charges a per ticket Service Fee for all paid orders. The Service Fee is absorbed into your ticket price by default but you can choose to pass it on to your purchaser.

The credit card processing fee charged to you by Stripe cannot be passed along to your attendees.

To set who pays the Service Fee for your event: 

1. Login to your Picatic account and select 'Edit' from your event listing menu or select 'Create Event' to start a new event listing.

2. Select 'Payments' from the left-side menu. Next, scroll to the Service Fee section and select either to:

  • Absorb fees into the price
  • Pass fees to the purchaser

3. Select 'Save'.

If you choose to 'Pass fees to the purchaser', the purchaser will see the Service Fee as an additional line item in the Order Summary during checkout:

Did this answer your question?